SOFTWARE :

26.SOFTWARE :
"This GyrusLogic technology provides the most sophisticated automated
full conversational dialog and natural language understanding capabilities available in the market today." - an international GyrusLogic, Inc. partner.
An application developed with GyrusLogic Platica™ tools is intuitive and conversational and puts customers at ease, whether the interactive communication takes place through a chat session, web service or through a telephone conversation. Customers recognize right away that a GyrusLogic Platica Self Service application understands what the user means, regardless of how the question or request may be phrased.
The system answers are consistent and complete and return the answers in text and / or a clear audio. The ultimate result of a GyrusLogic application is a full conversational automated self-service system, effectively emulating your Customer Service Agents, with an automated GyrusLogic Virtual Agent.
The new application will be based upon the same normal conversation between any of your stakeholders and your organization’s representatives at a fraction of your current application development and operational costs. GyrusLogic assists in a a phased, smooth transition from a directed dialog to full natural language application.
The way GyrusLogic Platica has been designed makes it easier to develop, deploy and maintain the application. Customer benchmarks demonstrate that the typical effort to develop a fully conversational application in GyrusLogic's declarative programming paradigm, is less than 10% of the effort for developing an application in VoiceXML or other conventional programming tools.
GyrusLogic Platica programming is intuitive and based on standard languages (Java and XML). Through Platica's powerful API, integration with an existing IVR system, a VoiceXML browser and your enterprise database can be accomplished in just a few hours. Furthermore, a GyrusLogic solution comes standard with features which are part of a human conversation. The following are some examples of the high level intelligence inherited in every GyrusLogic application and do not require any specific additional application development